Contact Us / Help

  1. Review the documentation contained on this site.  Can't find what you need?  Try the search feature!
  2. Check out the REST API FAQs or SOAP API FAQs - these are being expanded regularly as common questions/directions arise.
  3. Visit the API Discussion Forums - this forum is used by other developers, but ChannelAdvisor will respond to questions here if those questions are exploratory/information-gathering about the API and advice on integrating.
    ChannelAdvisor will not respond to troubleshooting or specific scenario questions on this forum.
  4. Create a case on the ChannelAdvisor Community for help with troubleshooting requests and specific scenarios.