Step 3. Reject New RMA


When to Use

  • To reject a new buyer initiated return - this is step the seller takes.
    • Note: there are different URLs are defined below for Order-Level vs Item-Level, but the body is the same.
  • Net result of this request will send data to the marketplace moving the RMA to the rejection step so the buyer is aware the seller has rejected the RMA request.

Resource URL / Endpoint

Order Level: POST https://api.channeladvisor.com/v1/OrderAdjustments(OrderAdjustmentID)/RejectBuyerRequest
Item Level:
 POST https://api.channeladvisor.com/v1/OrderItemAdjustments(OrderItemAdjustmentID)/RejectBuyerRequest

Important and/or Required Parameters

PropertyType (Max Length)RequiredNote
OrderAdjustmentIDinteger (32 bit)ConditionalRequired for Order-Level RMA request only. Include in URL.
ChannelAdvisor system generated unique ID for the Order-Level RMA/adjustment within this order.
OrderItemAdjustmentIDinteger (32 bit)ConditionalRequired for Item-Level RMA request only. Include in URL.
ChannelAdvisor system generated unique ID for the Item-Level RMA/adjustment item within this order.
Item Level Example Request
POST https://api.channeladvisor.com/v1/OrderItemAdjustments(355878886)/RejectBuyerRequest?access_token=xxxxxxxxxx
Item Level Example Response (Success)
204 No Content